Returns, damage & approval

Made-to-order, personalized and painted items

Final sale once production begins because the item is made specifically for you.

STL / digital files

Final sale once delivered, except where Holiday Made supplied the wrong file or cannot correct a technical delivery problem.

Damaged, defective or incorrect orders

Contact Holiday Made within 7 days of delivery with photos of the item and packaging. Where appropriate, we will repair, replace or reprint rather than treating the issue as a normal return.